Dealer Continues to Punish me for Doing Business With Him

September 22nd, 2009

This Will Teach Me

What is the most dependable phenomenon on earth? Death? Taxes? Toast landing on the buttered side? How about this: having a car dealer change the price after you make a deal.

Today I went down to the dealership from which I am trying my best to buy a used truck. I had negotiated a price, inclusive of absolutely everything except taxes and government fees. And I looked at the list of charges, and naturally, they had stuck a $689 “dealer fee” in there.

Am I crazy? Is there some reason why a dealer can’t make a profit without lying at every turn?

When I started shopping for a truck, I made sure I contacted the guy who sold me my Thunderbird, because he didn’t lie to me. It turned out he didn’t have any trucks I wanted, but every time I searched for something to buy, I looked at his dealership to see if something new had come in. That’s what happens when you treat customers like human beings. Isn’t that worth something to a dealer? One of the hardest things about retail is getting people to show up at your place of business. Isn’t it desirable to have people come in because they’ve already done business with you and look forward to buying from you again?

I had my dad with me, purely as a tourist. This did not help the dealer any. My dad gives car dealers diarrhea as a hobby. There was no way I was going to accept that fee in front of him. I would never hear the end of it. The salesman tried to get me to split it with him, but there was just no way. Why should I buy someone a new washing machine as a reward for mistreating me? I fail to see the logic.

I said, “A deal’s a deal,” and we left. And about a quarter-mile down the road, I heard my cell phone ring. That was the end of the dealer fee.

The salesman also said I would have to pay $450 for the tag and so on. He said the prices had gone up, and that the dealership would refund anything above what they paid the state. I was positive he was lying, but it looks like the actual fee is around $315, so–incredibly–he seems to be telling the truth. Of course, I’ll have to bring a microscope to look at the contract and make sure they’ll refund the excess.

I’ll be going back later. Then I’m taking the truck to a mechanic, and God willing, he will approve it. I’m worried that a rear door may be new. I got under the truck, and everything on the left side of the cab appears to be original, so hopefully, if the door is new, it’s the only thing damaged. The paint is somewhat imperfect, so it may be that when they fixed the bed, they had to blend the paint on the door.

Why does every car dealer on earth have to be a tar baby? Just sell me a car. Make a profit. I realize you expect to make money. But don’t commit fraud every time I walk in the door.

I think I want a vanity tag. I’ll have to think up a design and a couple of alternatives. I’d like to put something in it which reflects my religious beliefs. It’s always comforting to see a religious vanity tag. Is “religious vanity” a contradiction in terms. Sadly not, now that I think about it.

I do look forward to having the truck, aggravation notwithstanding. It should be very liberating. Can any man be complete without a pickup truck? It’s like not having a .22 rifle. It’s unseemly. Finally, I will be free of the shame.

Let’s see if I can buy it this time, without having to shoot anyone.

6 Responses to “Dealer Continues to Punish me for Doing Business With Him”

  1. Aaron's cc: Says:

    Don’t have a .22 rifle, just a 12ga Remington 870 with extended magazine tube and .45 semi-auto 1911.
    .
    Don’t have a pickup truck.
    .
    Does paying tuition for 6 kids in religious school count as sufficiently “manly” until discretionary income returns to my life?
    .
    I think all car dealers should be addressed as “Lundegaard!”

  2. Cliff Says:

    I always just say: the walk-out-the-door charge including tax, tags, title, and piffle. And I’m bringing a certified check and want the title.

    Then I don’t care what they put where.

    -C

  3. Heather P. Says:

    Sounds like your dad and my husband are cut from the same cloth where dealers are concerned. When my mom bought her convertible, he had the sales lady crying!
    Hope you are able to work out a deal!

  4. Andrea Harris Says:

    I hate shopping for cars. Hate it, hate it hate it. I’m financially stupid, so I always got screwed. Only the last time I bought a car did I finally get more than I paid for it — I paid a dollar for my last car! I bought it from a friend who hadn’t been able to sell it for any money. That was in 2007. I still have the car. I will keep this car as long as possible — which I hope is until it vanishes is a shower of rust leaving only the engine, the tires, and the outline of its shape on the pavement. I don’t care that it already looks like it’s been through a trash compactor — it runs, and I don’t owe any money on it.

  5. km Says:

    My wife & I do a good job of playing good cop/bad cop with the dealers – mirroring the car salsman/sales manager game the dealer ship plays. She foes in solo with the “we were going to wait until fall” line and shops with hte salesman, doing the initial negotiation – to see if it might look good enough to get me in before the fall.

    I also play the “bottom line” line game:
    “I will write a check of ‘x’ dollars to cover everything relating to the sale” and then negate all the add on ploys with the “that’s not the deal we made” and heading for the door when needed.
    .
    I managed to get one sales manager to kick out the lower panel of his office door a couple cars back.
    .

  6. pbird Says:

    Worse than buying cars is selling a house. Why is it that husbands are such wusses when it comes to dealing with house sales? I let him let them get away with it three times. But, if we ever sell again, I am going to be an utter shark…