Motor Hockey

May 11th, 2009

UPS: Wily and Elusive

I’m playing hide-and-seek with UPS today. They brought me a Baldor motor with a broken conduit box, and the seller made a damage claim. According to the UPS site, it’s “out for delivery” today, which tells me they denied the claim. I’m trying to find the part locally. In the meantime, I’m hoping to catch UPS as they arrive, so I can go out and watch the delivery. The first time it was delivered, the driver dropped it. I don’t think he’ll do that with me standing on the porch.

I guess delivery drivers drop things on purpose, because the alternative is to bend over carrying heavy objects, and over a career, that would almost certainly cause back problems. Actually, the alternative is to take five extra seconds and use a handtruck. I’m being charitable here.

The other day I talked about how I preferred Fedex to UPS, but Fedex dropped something on my porch this morning. They must be unionized now. I can’t imagine any other reason why they would be so slack.

I wonder if there is any delivery service that doesn’t punt and toss packages. I’ll bet the post office doesn’t. They don’t have the energy to do things like that.

I emailed the local Baldor dealer 9 minutes ago, and they have already gotten back to me three times. Looks like I won’t have any trouble getting the part. Now, will the seller reimburse me?

I don’t want to sound ruthless, but the awesome threat of negative Ebay feedback is in play here.

5 Responses to “Motor Hockey”

  1. Catherine Sims Says:

    Of course the post office doesn’t punt and toss packages, they ignore them. At my office, we have regular problems with mail not being delivered – and that’s just envelopes!

  2. Virgil Says:

    That video could have been set up because you can’t really see anything other than the guy is wearing brown. But I think it’s probably real.

    I lived in Atlanta when the union stike broke UPS back in the 1990’s (their headquarters was there) and had friends which were students full time in college and worked part time and the union demanded a bunch of changes like full time benefits for part time pay and made the part timers join the Union and in the end UPS eliminated what had been a great paying part time program for students and people that didn’t demand a full time job in favor of employees that weren’t really full time career people and thus didn’t give a damn about the product produced like most union employees do but tsill cost a whole bunch more money.

    %&$# unions, and #$%@ slack ass so called “Americans”…

  3. og Says:

    maybe its just residential service. business service here is flawless.

  4. greg zywicki Says:

    Your fed-ex experience proves what you already know from walmart, MacDonalds, etc.:Unionization doesn’t create poor service, it just institutionalizes it.

  5. Steve In Tulsa Says:

    I ordered acouple of BluRay DVDs from amazon and they came via USPS. The envelope had tire tracks on it and the two DVD cases were shattered. Is the post office unionized?

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